1. Introduction

Welcome to Sunflower Garden. These Terms of Service govern your use of our website (sunflowergarden.co.uk) and the purchase of products from our online store.

By accessing our site or purchasing something from us, you agree to be bound by the following terms and conditions.

Business Information:

  • Trading Name: Sunflower Garden
  • Address: Unit 1 Raynesway, Broughton Street, Manchester, M8 8NN
  • Email: contact@sunflowergarden.co.uk
  • Phone: 0798 515 8028

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence (18+ in the UK) or that you have given us your consent to allow any of your minor dependents to use this site.

3. Products and Accuracy

  • Descriptions: We try to describe our products as accurately as possible. However, we do not warrant that product descriptions or other content are error-free, complete, or current.
  • Images: We have made every effort to display the colors and images of our products accurately. We cannot guarantee that your computer monitor’s display of any color will be accurate.
  • Availability: All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available or to cancel your order.

4. Pricing and Payment

  • Currency: All prices are listed in GBP (£) and include VAT where applicable, unless stated otherwise.
  • Price Changes: Prices for our products are subject to change without notice.
  • Errors: In the unlikely event of a pricing error on our website, we reserve the right to cancel any orders placed at the incorrect price. We will contact you immediately if this occurs.
  • Payment: Payment is due at the time of order. We accept major credit/debit cards and other payment methods as displayed at checkout.

5. Delivery

Delivery costs and estimated times are specified at checkout.

  • We will make every effort to deliver goods within the estimated timescales; however, delays are occasionally inevitable due to unforeseen factors. Sunflower Garden shall be under no liability for any delay or failure to deliver the products within estimated timescales.
  • For full details, please refer to our Delivery Information page.

6. Returns, Refunds, and Cancellations

Our policy complies with the UK Consumer Contracts Regulations.

  • Right to Cancel: You have the right to cancel your order within 14 days of receiving your goods without giving any reason.
  • Conditions: Products must be returned in their original state. We cannot accept returns if components are missing, if the item is damaged due to customer misuse, or if proof of purchase is missing.
  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 14 days.

7. User Comments and Feedback

If you send certain specific submissions (e.g., contest entries) or creative ideas, suggestions, or proposals, you agree that we may, at any time, edit, copy, publish, distribute, and use them in any medium. We are under no obligation to pay compensation for any comments or to respond to any comments.

8. Limitation of Liability

To the fullest extent permitted by law, Sunflower Garden shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

Nothing in these terms limits our liability for death or personal injury caused by our negligence or for fraud.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website.

11. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: contact@sunflowergarden.co.uk
  • Address: Unit 1 Raynesway, Broughton Street, Manchester, M8 8NN